Return & Exchange Policy
🔁 Return & Exchange Policy – Maryam Collection
At Maryam Collection, customer satisfaction is our top priority. 💖
If you are not fully satisfied with your purchase, we’re here to help.
📅 Return / Exchange Duration
• Items can be returned or exchanged within 7 days of delivery
📦 Conditions for Return / Exchange
• Item must be unused, unwashed, and in original condition
• All tags and packaging must be intact
• Items with stains, damage, or perfume smell will not be accepted
🔄 Exchange Policy
• Exchanges are allowed for size issues or defective items
• Exchange depends on product availability
❌ Non-Returnable Items
• Sale or discounted items
• Worn or used products
• Customized or altered items
💰 Refund Policy
• We do not offer cash refunds for COD orders
• In case of approved return, amount may be issued as store credit or exchange
🚚 Return Shipping
• Customer may be responsible for return shipping charges
• In case of damaged or wrong item, we will cover the shipping cost
⚠️ Damaged / Wrong Item
• If you receive a damaged or incorrect item, contact us within 24 hours
• Share clear pictures on WhatsApp for quick resolution
📲 How to Request a Return / Exchange
- Contact us on WhatsApp: [0321-2550219]
- Provide your Order Number and issue details
- Our team will guide you through the process
Maryam Collection reserves the right to reject any return that does not meet our policy conditions.
Thank you for shopping with Maryam Collection! ✨